If you haven’t already signed up for the free WorldHost customer service training course you need to do it now!

That’s the message from Lincoln College which says businesses need to act fast as the deadline for applications is 31^st May 2015 and places are already being snapped up.

The prestigious WorldHost training programme was used to train the thousands of staff and volunteers at the London 2012 Olympics and is aimed at employees in the retail, hospitality and catering sectors.

If 25% of businesses in Lincoln send their staff on the one-day course, the city will become one of just a handful in the UK to achieve WorldHost Recognised Destination status!

Education Instructor and WorldHost trainer at Lincoln College Emma Olivier-Townrow explained: “If you haven’t signed up already and you work in the service industry then it’s an absolute must that you speak to Lincoln College before 31st May to secure your place.

“This one-day course is unique and truly world class. The 2012 London Olympic Games makers all received WorldHost training and now it’s creating such a positive buzz within the county. It’s raising the bar and placing Lincolnshire amongst the finest with staff who really demonstrate a ‘wow factor’ in customer service.

“Great credit should be given to the retail hospitability and catering firms that have already invested the time and sent their frontline workforce along. We now just need a few more to attend in order to gain WorldHost status for the county.

“It’s wonderful to witness the positive impact of the training; people have really embraced the ethos of outstanding customer relations.”

Commenting on the course, Vanessa Willets, receptionist at Washingborough Hall Hotel, said: “It’s easy to doubt the benefits of training, as you’re taking yourself out of your comfort zone, but once you’re there you really enjoy it. It helps you to not be blinkered and take on new ideas. It also boosts your self esteem.”

To take advantage of the free training call Lincoln College on 0845 270 7227 or email employers@lincolncollege.ac.uk before 31^st May 2015.

Ends

Notes to Editors

About Lincoln College
• Lincoln College is the largest educational institution in the county with 10,000 students across three campuses in Lincoln, Gainsborough and Newark.
• It is the largest provider of business training and skills in Lincolnshire providing training for around 1,200 businesses in Lincolnshire and Nottinghamshire.
• The college is rated Outstanding by Ofsted and has a wide range of full, part-time and short courses for students aged 16 and above, including university-level courses.

About The Lincoln College Group:
• Founded upon a concept of ‘synergy’, The Lincoln College Group comprises a number of like-minded organisations with a shared purpose of providing exceptional education, training and related services to their students.
• Currently providing secondary, further and higher education, the Group includes Lincoln College (with its campuses in Lincoln, Newark and Gainsborough and operations in China) and two secondary school academies: The Newark Academy and The Gainsborough Academy. It also encompasses Deans Sport and Leisure, a commercial sports centre based in Lincoln City Centre.
• Lincoln College International, a project to develop and run three Colleges in the Kingdom of Saudi Arabia is the latest addition to the Group.
• The Lincoln College Group is also the lead sponsor of the Lincoln UTC which opened in September 2014.
For further information please contact:
Kate Strawson
Director, Shooting Star PR
kate@weareshootingstar.co.uk
01522 528540
@KateStrawson